Working With Dr. Ong
A transparent look at how I work as a clinical psychologist, what I charge, what sessions look like, and what you can expect, before you pick up the phone.
Why this page exists
Most people considering therapy for themselves or their child are being asked to make a significant decision on limited information, often in a moment of stress. The websites of many psychology practices are designed to be reassuring and move you toward booking. This page is different: it is designed to help you decide whether I am the right clinician for your situation, even if the honest answer is “no.”
I believe transparency is part of the standard of care. Here is how I work.
The process, from first contact to discharge
1. Initial inquiry
Most new clients reach me through the consultation request form on this site. I personally respond to every inquiry, usually within one business day. I will ask a few short questions to determine whether what you are looking for is within my scope of practice. If it is not, I will tell you that directly and help point you toward an appropriate alternative.
2. Meet & Greet (free, 15 minutes)
Before committing to a paid consultation, you can schedule a free 15-minute video Meet & Greet. This is not therapy and it is not an assessment, it is a brief conversation so we can both decide whether it makes sense to go further. Schedule a Meet & Greet.
3. Initial consultation
The first consultation is usually up to two hours (SGD 600). For children and adolescents, I usually meet with the parents first, then with the young person, and then with the family together, the format depends on age and presenting concern. For adults, the first session is one-to-one unless otherwise discussed. The goal of this session is not to begin treatment. It is for me to understand your situation and for you to decide whether I am someone you want to work with. You should leave the first consultation having already learned something real about yourself, even if we decide at the end of it that I am not the right ongoing clinician. By the end, I will give you my honest clinical impression and my recommendation, which may be therapy with me, assessment first, referral elsewhere, or something else entirely. For complex presentations, particularly suspected ADHD, autism, learning differences, or diagnostic uncertainty, I may recommend a formal psychological assessment before beginning therapy. A proper assessment is an investment, but it often prevents months or years of treatment aimed at the wrong target. You can read more on the psychological assessment page. Therapy sessions are variable but structured, sixty to ninety minutes, depending on what the work needs that day. Pro-rated at SGD 300 per hour: 60 min = SGD 300 90 min = SGD 450. I stagger thirty minutes between clients, partly so I can write notes and catch my breath, and partly so you never run into the person before or after you. Sessions are weekly at the start of treatment, with frequency tapering as progress allows. For most of the concerns I treat, the relevant evidence base supports time-limited, structured approaches, typically 12 to 20 sessions for anxiety and depression, longer for OCD or complex presentations. I will give you an honest estimate at the start, and I will revise it openly if the picture changes. Good therapy should end. When we have met your treatment goals, we will taper to booster sessions and then to discharge, with clear guidance on what to watch for and when to return if needed. Discharge is not abandonment, it is the intended outcome of effective treatment. My fees are listed in full on the fees page. Payment is due before each session, so we both arrive ready to use the hour for the work, not for logistics. I do not hide pricing behind a consultation call, and I do not discount depth of training to compete on price. Here is my reasoning: In the interest of honesty: The next step is a consultation. It is not a commitment to treatment, it is a structured conversation to determine whether I am the right clinician for your situation, and for you to decide the same. Dr. Ong Mian Li, PhD · Lightfull Psychology Practice · Singapore4. Assessment (when indicated)
5. Treatment
6. Discharge
What I charge, and why
My commitments to you
What I will not do
Who I am probably not the right fit for
If this sounds like the right fit